Privacy Policy

Last updated: August 13, 2026

Colour & Cheer respects your privacy. This Privacy Policy explains what personal information is collected through this website, why it is collected, how it is used and how you can contact me about your information.

Information I Collect

When you submit the general contact form or event inquiry form, I may collect:

• Your name
• Your email address
• Your phone number, if provided
• Event date and start time
• Event location or neighbourhood
• Approximate number of children
• Preferred booking length
• Details, questions or special requests you include in your message

The website and hosting services may also collect limited technical information, such as your IP address, browser information and submission time, for website operation, security and spam prevention.

How I Use Your Information

I use the information you provide to:

• Respond to questions and inquiries
• Review event requests and confirm availability
• Recommend an appropriate booking length
• Arrange and provide requested face-painting services
• Communicate about your event or booking
• Maintain necessary business, accounting and legal records
• Protect the website and forms from spam, fraud or misuse

I will not use information submitted through these forms to send promotional or marketing emails unless you provide separate consent.

Consent

By submitting a form, you consent to the collection and use of your information for the purposes described in this policy and beside the form.

You may withdraw your consent, subject to legal or contractual restrictions, by contacting me at info@colourandcheer.ca. Withdrawing consent may prevent me from responding to an inquiry or providing a requested service.

How Your Information Is Shared

I do not sell or rent personal information.

Information may be processed or stored by service providers that help operate the website, forms, hosting and business email. These providers receive only the information needed to perform their services.

I may also disclose information when required by law or when reasonably necessary to protect my rights, safety, website or business.

How Long I Keep Your Information

General inquiries and event requests that do not become confirmed bookings will normally be kept for no longer than 12 months.

Information connected to confirmed bookings, payments or business transactions may be retained longer when reasonably necessary for customer service, accounting, tax, insurance or legal purposes.

Personal information that is no longer required will be deleted, destroyed or anonymized where reasonably possible.

How I Protect Your Information

I use reasonable administrative and technical safeguards to protect personal information against loss, unauthorized access, use or disclosure. These safeguards include password-protected accounts, secure website connections and authenticated business email delivery.

However, no website, email system or method of electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

You may contact me to:

• Ask what personal information I hold about you
• Request access to your information
• Ask for inaccurate information to be corrected
• Withdraw consent where applicable
• Request deletion of information that is no longer required
• Ask questions or raise a concern about how your information is handled

I may need to verify your identity before fulfilling a request. Some information may need to be retained where required for legal, tax, accounting or contractual reasons.

Children’s Privacy

This website is intended for adults arranging face-painting services. Children should not submit personal information through the website without the involvement and consent of a parent or legal guardian.

Photographs

Submitting a booking or inquiry does not give Colour & Cheer permission to photograph a child or use a child’s image. Any permission to take or use photographs will be requested separately.

Cookies and Technical Information

The website may use essential cookies required for basic website operation, security and administration. Colour & Cheer does not currently use personal information collected through the website for targeted advertising.

Third-Party Links

The website may contain links to other websites. Colour & Cheer is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

This Privacy Policy may be updated when the website, services or legal requirements change. The revised version will be posted on this page with a new “Last updated” date.

Contact

For privacy questions, requests or concerns, contact:

Mariia
Colour & Cheer
London, Ontario, Canada
Email: info@colourandcheer.ca